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If you have any questions give us a call
(+58) 789 912 912

Note: Your reservation is not confirmed until you paid for us.

Safety Procedures

The facilities are built in with fire and safety requirement. All of our employees are aware of its importance and anti-fire precautions are taken in every department of the hotel. Therefore, the chances of a fire breaking out are extremely small, however, to further reduce this possibility here are some sensible precautions and other points of what to do in an emergency.

Ø  When you check into your room

  • Learn where the exits are and locate at least two by walking to each one to help you remember where they are situated.
  • Located the fire alarm call points/ fire hose reels on your floor.


Ø  If you discover  a  fire

  • Call immediately our Telephone Operator at Ext: 0
  • Do not panic and remain calm
  • Close all doors and switch off the air-conditioning to keep the fire from spreading out.
  • If the fire is small of in its initial stage, use the nearest fire extinguisher to put it out.
  • If the fire is out of control, stay away and leave the building if possible.

Ø  If you hear the fire alarm or announcement in your room.

Do not panic and stay alert for evacuation. Follow the precaution:

  • Do not pack up the luggage, time is precious  to save your life
  • Feel the door first and if the door handle is hot, do not open. If cold open slowly and be ready to close it again, if necessary.
  • Exit if there is no smoke in the corridor. If it’s too dark to see, keep close to the wall.
  • If you are caught in a thick cloud of smoke, take short breaths and crawl to avoid it
  • Never use elevators and remember close all the doors behind you.

Ø  If your exit is blocked.

  • Go back to your room, if possible, and stay in order to get further instructions.
  • If you can’t return to your room, go up to the roof.
  • In any case, remain calm. Help is on the way.

Ø  If you are trapped in your room

You room could be the safest place to be in if you can’t get to the stairwell, however:


  • Contact our Telephone Operator immediately at Ext: 0
  • Be sure you place wet stuff under the door, such as wet towels, sheet or blanket to keep the smoke out from entering into your room.
  • Fill up the bathtub so you can quickly remoisten the wet clothes.
  • Stay calm and be patient.

Catering to your every need

·  Advanced notice required for airport shuttle ·  Air-conditioned public areas
·  Airport shuttle On request ·  ATM/banking
·  Babysitting or child care ·  Ballroom(s)
·  Banquet facilities ·  Barbecue grill(s)
·  Business center ·  Casino
·  Complimentary wired (high-speed) Internet access ·  Spa
·  Concierge desk ·  Conference center
·  Currency exchange ·  Doorman/doorwoman
·  Dry cleaning/laundry service ·  Elevator/lift
·  Event catering ·  Free parking
·  Free parking for guests only during stay ·  Hair salon
·  Laundry facilities ·  Luggage storage
·  Multiple large conference rooms ·  Multiple small meeting rooms
·  Number of meeting and conference rooms: 5 ·  Roundtrip airport shuttle (surcharge)
·  Safe-deposit box at front desk and in the room ·  Security guard
·  Television in lobby ·  Tour assistance
·  Tours/ticket assistance ·  Wedding services

Current Recreation Activities


·  Basketball on site ·  Bicycle rentals nearby
·  Tennis on site ·  Childrens club
·  Fishing nearby ·  Golf – driving range on site
·  Golf lessons available on site ·  Health club
·  Kayaking nearby ·  Playground nearby
·  Rowing or canoeing nearby ·  Sauna
·  Scooter/moped rentals nearby ·  Segway rentals/tours nearby
·  Sports center on site ·  Steam room
·  Swimming nearby ·  Swimming pool – childrens
·  Swimming pool – outdoor · Tennis courts on site